Tenant FAQs & Resources

FAQs
When is rent due and what are the late fees?
  • Rent is due on the 1st of each month.
  • Rent is considered late on the 4th day, and a flat late fee (as specified in your lease) applies.
  • A daily fee starts on the 5th day, not exceeding limits set by the Iowa Uniform Residential Landlord and Tenant Act.
How do I pay rent?

Use your resident portal via the AppFolio app or by visiting the online portal. Do not use the “pay balance in full” option if you have roommates. This pays the full balance for the apartment, not your portion. Overpayments will not be reimbursed, but can be applied to future rent charges.

How do I submit a maintenance request?
Submit maintenance requests through your online portal. For after-hours emergencies, call 319-499-5190. Portal requests after hours will not be received. After-hours calls for non-emergencies may incur a fee.
What qualifies as emergency maintenance?

Emergencies include:

  • No heat

  • Floods

  • Clogged toilets (in one-bathroom units)

  • Broken locks

What do I need to know about moving in?

Your keys and move-in packet will be left in your unit on your scheduled move-in day. Door codes (if applicable) will be sent via text on your move-in day. If moving in on a weekend, pick up keys in advance as the office is closed.

What utilities do I need to set up?

Contact these providers to transfer service into your name before moving in:

  • MidAmerican Energy (gas/electric): 1-888-427-5632

  • City of Iowa City (water/sewer): 319-356-5066

How do I get my security deposit back?

Security deposits will be refunded within 30 days, less lawful deductions. To receive your refund by ACH, go to “Contact Us” in your portal and request a notice to vacate using your lease end date as the move-out date. Each tenant must submit this in their personal portal. If no ACH info is provided, your deposit will be held for one year before being forfeited.

Can I sublease my unit?

Subleasing is not allowed without written consent. Subleasing does not relieve you of liability.

Are animals allowed?

You must obtain approval before bringing any animal or pet into your unit. Requirements include a separate animal agreement, vet records, and a refundable deposit. Unauthorized animals may result in damage charges and other penalties.

Are candles, grills, or smoking allowed?

No. All Hodge properties are non-smoking. Candles, incense, open flames, and grills (including on balconies) are not allowed. Violations may result in damage charges and possible eviction.

What if I lock myself out?

There is a charge for lock out calls. Make sure you have your keys with you when maintenance or pest control enters your unit.

What is the policy for packages?

Pick up packages promptly. Food left behind will be disposed of with a $35 fee. For missing packages, contact the carrier first, then Hodge. Management is not responsible for any lost, stolen or misdelivered packages. All deliveries are made at the recipient’s own risk.

What are common fees I should be aware of?
  • Breaker reset: $35 minimum

  • Clogged toilet: $35 minimum + $15 if plunger is left behind

  • Garbage/food left in common areas: $35

  • Key fob or garage remote replacement: $50

  • Lock change: $90

  • Smoke detector battery: $5

Tenant Handbook

For full information on renting with Hodge Property Management — including lease details, move-in/out instructions, building policies, maintenance procedures, and more — download our Tenant Handbook below. This guide is your go-to resource for everything you need to know during your stay with us.

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When you rent with Hodge Property Management, you’ll find a variety of housing choices conveniently located close to the university and other attractions. And you’ll find that with the assistance of our professional management staff, your move will go smoothly and hassle-free. Our mission is to provide you with safe, comfortable housing in a friendly environment.

We offer a variety of rental options with an array of amenities and choices of floor plans. We look forward to getting to know you and helping you find the perfect housing solution in the right location for you. Please contact us anytime to discuss your needs.